I am LSS Certified. I will COMMUNICATE and CALL directly to you as Signing Service if there is a problem with loan docs. I know where my FedEx and UPS Offices are and how late they are open and receiving packages. I take care of clients by providing EXCELLENT CUSTOMER SERVICE and will walk the signers through the package. In the rare instance that a mistake is made, I will take care of it ASAP. For more information, visit: www.NotaryAgent.co