I am a business professional that takes your business and my business seriously. With over 27 years of customer service experience, I know the importance of customer interaction and treating every client like family.
I ensure that the signer is aware and understands the documents he/she is signing without interfering with the transaction on behalf of either party.
My core values consist of providing exceptional customer service to internal and external clients from start to finish. Taking great satisfaction in knowing that I am an extension of your professionalism, and I pride myself in knowing my notary laws and loan documents.
I triple check all my documents and pay particular attention to the most commonly overlooked forms such as PCOR, 4506-T, CD, Top signature on the 1003, RTC (Right to Cancel), Proof of Identity, HIRN (Hazard Insurance Refund Notice), Assumptions Agreement, and Trust certification.
I make sure my internal and external clients are happy by keeping them abreast of how the signing is going and once it is complete. I also have the capability of faxing back certain requested forms before leaving the client's home, ensuring you have what you need when you need it!
If mistakes are made, I make sure they are corrected immediately to avoid any delays in processing.